Workflow, in my opinion, is a business tool thats primary purpose is to help users manage their tasks (business processes) efficiently.
Organisations use workflow implementations to get their business processes semi-automated.
Business Process Automation is a big impact thing. Correctly implemented and carefully managed, it can yield many breakthroughs in productivity.
There are very interesting things happening in this area of Information Technology that is making it more accessible to all.
I am looking at how this 20 year+ old technology has evolved by K2 and others, and how it can be better delivered to the masses.
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